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Incident Report for Secured Signing

Resolved

This incident has been resolved.

Posted Apr 29, 2022 - 05:06 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2022 - 05:00 NZST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 29, 2022 - 04:52 NZST

Investigating

We are currently investigating this issue.

Posted Apr 29, 2022 - 04:44 NZST

This incident affected: Secured Signing Website, Secured Signing - PKI Digital Signature Service, Secured Signing API, Secured Signing SMS Service, Secured Signing Video Signing Service, Secured Signing Video Confirmation Service, Secured Signing ID Verification Service, Secured Signing KBA Service, Secured Signing ID Check Service, and Secured Signing Email Service.