Web Site Access Issues

Incident Report for Secured Signing

Resolved

This incident has been resolved.

Posted Mar 30, 2021 - 16:37 NZDT

Update

We are continuing to investigate this issue.

Posted Mar 30, 2021 - 16:20 NZDT

Update

We are continuing to investigate this issue.

Posted Mar 30, 2021 - 15:50 NZDT

Investigating

We are currently investigating this issue.

Posted Mar 30, 2021 - 15:38 NZDT

This incident affected: Secured Signing Website, Secured Signing - PKI Digital Signature Service, Secured Signing API, Secured Signing SMS Service, Secured Signing Video Signing Service, Secured Signing Video Confirmation Service, Secured Signing ID Verification Service, Secured Signing KBA Service, and Secured Signing ID Check Service.