Website Access Issues

Incident Report for Secured Signing

Resolved

This incident has been resolved.

Posted Apr 06, 2021 - 15:36 NZST

Monitoring

A fix has been implemented and we are monitoring performance.

Posted Apr 06, 2021 - 15:04 NZST

Investigating

We are currently investigating this issue.

Posted Apr 06, 2021 - 14:34 NZST

This incident affected: Secured Signing Website, Secured Signing - PKI Digital Signature Service, Secured Signing API, Secured Signing SMS Service, Secured Signing Video Signing Service, Secured Signing Video Confirmation Service, Secured Signing ID Verification Service, Secured Signing KBA Service, and Secured Signing ID Check Service.