Secured Signing Status - Azure Services - Network Issue

Azure Services - Network Issue - Load Balancing

Incident Report for Secured Signing

Resolved

This incident has been resolved.

Posted Aug 31, 2023 - 00:21 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2023 - 00:18 NZST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 31, 2023 - 00:15 NZST

Investigating

We are currently investigating this issue.

Posted Aug 30, 2023 - 23:38 NZST

This incident affected: Secured Signing Website, Secured Signing - PKI Digital Signature Service, Secured Signing API, Secured Signing SMS Service, Secured Signing Video Signing Service, Secured Signing Video Confirmation Service, Secured Signing ID Verification Service, Secured Signing KBA Service, Secured Signing ID Check Service, and Secured Signing Email Service.