All Systems Operational

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See below for status updates and incident reports for all of Secured Signing's services.

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Uptime over the past 90 days. View historical uptime.
Secured Signing Website US Region Operational
90 days ago
99.82 % uptime
Today
Secured Signing Website AUS Region Operational
90 days ago
99.82 % uptime
Today
Secured Signing Website NZ Region Operational
90 days ago
99.82 % uptime
Today
Secured Signing Website UK Region Operational
90 days ago
99.82 % uptime
Today
Secured Signing - PKI Digital Signature Service Operational
90 days ago
100.0 % uptime
Today
Secured Signing API Operational
90 days ago
100.0 % uptime
Today
Secured Signing SMS Service Operational
90 days ago
100.0 % uptime
Today
Secured Signing Video Signing Service Operational
90 days ago
100.0 % uptime
Today
Secured Signing Video Confirmation Service Operational
90 days ago
100.0 % uptime
Today
Secured Signing ID Verification Service Operational
90 days ago
100.0 % uptime
Today
Secured Signing KBA Service Operational
90 days ago
100.0 % uptime
Today
Secured Signing ID Check Service Operational
90 days ago
100.0 % uptime
Today
Secured Signing Email Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Secured signing all Regions - Azure Access Issues- DNS
Resolved - This incident has been resolved.
Oct 30, 10:59 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 10:32 NZDT
Update - We are continuing to work on a fix for this issue.
Oct 30, 09:45 NZDT
Update - We are continuing to work on a fix for this issue.
Oct 30, 09:35 NZDT
Update - Azure Notification
We are actively working to recover affected nodes and anticipate full mitigation within the next four hours. Some customers may be able to log in; however, service delays are expected during this recovery period. We will provide further updates as soon as more information becomes available.
Oct 30, 08:46 NZDT
Identified - The issue has been identified and a fix is being implemented.
Oct 30, 08:26 NZDT
Update - Azure team - We have initiated the deployment of our last known good configuration of Front Door, which is expected to complete A.S.A.P. We do not yet have an ETA for full mitigation, but we will provide another update once the deployment has completed.
Oct 30, 07:55 NZDT
Update - Azure is experiencing Azure Front Door (AFD) issues resulting in a loss of availability of some services. We suspect that an inadvertent configuration change as the trigger event for this issue. We are taking two concurrent actions where we are blocking all changes to the AFD services and at the same time rolling back to our last known good state. This issue affecting our service,
Oct 30, 06:24 NZDT
Update - We are continuing to investigate this issue.
Oct 30, 05:46 NZDT
Investigating - Azure (Microsoft - Global Data Center provider) is experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions.
Oct 30, 05:44 NZDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

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